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West Bengal Tourism
Eastern Himalaya Travel and Tour Operators Association
Travel Agents Association of Bengal

Terms and Conditions

Specific package / service related pages may have specific terms and conditions which may vary from the information given below. In such a case the specific terms and conditions would override any General terms and conditions given below.

Cancellation Rules:
20% cancellation charge of the total amount if cancelled more than 15 days before arrival
40% cancellation charge of the total amount if cancelled between 15 to 7 days before arrival
70% cancellation charge of the total amount if cancelled between 7 to 1 days before arrival
No refund is possible in case of cancellation on the day of arrival.

In case of multiple services booked through naturebeyond at different dates, the date of arrival is the date on which the tourist is expected to avail the first service from naturebeyond.

No refund is admissible if the tour is cancelled due to acts pf god, civil disturbance, strike or anything beyond human control.

Change in pre booked services
In case the client requiring any changes in the pre-booked service, such changes would be considered as a new service. The cost for the new service is payable separately and naturebeyond may not adjust the cost of changed service with the cost of the original service. Such extention or alteration of the original service is subject to both naturebeyond and the guests agreeing on the same. In case of any disagreement naturebeyond commitment is limited to the service already booked.

Cost for a standard package tour would Include
Meals for each member of the group as per meal plan given in the package itinerary, all accommodation on twin sharing basis in hotels, sight seeing as per itinerary, all transportation to and from NJP / Bagdogra. For each tour normally a specific "cost includes" details is given to the guests; such details would take precedence over the details mentioned above.

Package tour Costs do not include
Expenditure incurred on tips, telephone, beverages, travel insurance, laundry, other expenses of personal nature, any other expense not mentioned in 'cost includes' above. For each tour normally a specific "cost does not include" details is given to the guests; such details would take precedence over the details mentioned above.

Children below 5 years - No charge if the child shares accompanying guardians bed, between 6 to 12 - 70% of normal rate on condition they share their guardian's accommodation

Please note:
All naturebeyond packages are customized on prior information from our guests.
Accommodations can not be altered once booked.
naturebeyond will not be responsible for civil disturbances, theft, accidents, natural calamities and other such incidents beyond human control.

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